FAQ and Advice

The do's, the don'ts and the give it a goes

1. We have had some customers ask for a video outlining how to put together a Hydro-herb kit.  So with no expense spared we have produced a short video on Youtube outlining how its done. You'll be amazed at my ad lib abilities, the lighting will impress you no end and last but not least my ability to work just outside of frame will if nothing else give you a laugh.   Go here https://youtu.be/3EyIjM6c6JY

2. How much water? A good tip for how much water to use is to look at the sticker on the front of your reservoir. There is a line between the name and description. Fill to about this level and you'll be fine.

3. We have had reports from some people that after a great start it seems the plants wilted fast this is often due to the jiffy block not touching the capillary matting so it dries out or the capillary matting being pinched so that the solution is not free to move up it, try not to push down too hard on the block when setting up the kit.

4. The solution is marketed as being hard water tolerant, however in parts of the UK it seems we have very hard water to make up for this we recommend doubling the concentration of the fluid from four or five drops to eight or nine.  In fact in our experiments we have found that regardless of your water hardness increasing the concentration of the fluid a bit helps to increase growth and yield so feel free to experiment, don't worry the concentration would need to be 1000% stronger before it would impact the herbs in anyway.

5. "My Basil was doing great for a few weeks now the leaves seem to be going pale, this is happening from lower leaves and working its way up." Fear not, it seems that for some reason your basil isn't getting quite as much nitrogen as it might like. The simplest remedy is to pop 2 or 3 extra drops of nutrient into the reservoir, or you could try changing your water, oftn hard water can play a part in this issue.

6. Finally, should you have any questions or concerns that you'd like to discuss please do email me at heyggww@gmail.com I aim to reply within a couple of hours and really do want to help.

Snail Mail​

32 Boughton Way, 

Bury St Edmunds,




T: 07415308921


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